Privacy Policy
At HiGuest, accessible at www.higuest.com, protecting the privacy and security of our users is one of our top priorities.
This Privacy Policy explains the types of information we collect, how we use it, and the rights you have regarding your personal data.
This Privacy Policy applies to information collected through our website and online services. It does not apply to information collected offline or through channels not operated by HiGuest.
1. Consent
By using our website, you consent to this Privacy Policy and agree to its terms.
2. Information We Collect
The personal information you are asked to provide—and the reasons we ask you to provide it—will always be made clear at the point we request it.
We may collect:
Information you provide directly
Name
Email address
Phone number
Booking details or inquiries
Messages or attachments you send us
Any other information you choose to shareInformation collected automatically
When you visit our site, we may automatically collect:
IP address
Browser type and version
Internet Service Provider (ISP)
Date and time of visit
Referring and exit pages
Number of clicks or site interactions
This information is used for analytics, site administration, and improving user experience. It is not linked to personally identifiable information.
3. How We Use Your Information
HiGuest may use the information we collect to:
Provide, operate, and maintain our website
Improve, personalize, and expand our platform
Understand and analyze how users interact with our website
Develop new features, services, and functionalities
Communicate with you directly or through partners for customer service, updates, or relevant information
Send transactional or administrative emails
Send marketing or promotional content (you may opt out anytime)
Detect and prevent fraud or unauthorized activity
4. Log Files
HiGuest follows standard log-file procedures used by most websites and hosting providers. Log files include IP addresses, browser type, ISP, timestamps, referring/exit pages, and click data.
This information is used for:
Trend analysis
Website performance improvement
Monitoring site usage
Demographic insights
These logs do not contain personally identifiable information.
5. Cookies and Web Beacons
HiGuest uses cookies to enhance your browsing experience. Cookies may store:
User preferences
Website usage patterns
Pages visited
These help us optimize site functionality and deliver a more personalized experience.
You may choose to disable cookies through your browser settings.
6. CCPA Privacy Rights (California Residents)
Do Not Sell My Personal Information
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
Request disclosure of categories and specific personal data collected
Request deletion of personal data collected
Request that a business not sell their personal information
HiGuest does not sell personal data.
7. GDPR Data Protection Rights (EU & EEA Users)
HiGuest wants to ensure you are aware of your data protection rights. Every user is entitled to:
Right to access: Request copies of your personal data
Right to rectification: Request correction of inaccurate or incomplete data
Right to erasure: Request deletion of your personal data (under certain conditions)
Right to restrict processing: Request limiting how your data is processed
Right to object: Object to certain types of processing
Right to data portability: Request transfer of your data to another organization or directly to you
8. Children’s Privacy
Protecting children’s privacy is important to us.
HiGuest does not knowingly collect personal information from children under age 13.
If you believe your child has provided such information, please contact us immediately. We will promptly remove the data from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.